Terms and Conditions
Welcome to tomyprint.com. Before ordering on ToMyPrint, please read and make sure you agree with the following terms and conditions.
ToMyPrint’s products are consistent with industry standards to warrant Color fidelity. ToMyPrint does not guarantee that the color printed will match the preview as it appears on the customer's monitor, ToMyPrint cannot prevent slight color drift throughout an order. The stated quantities may be subject to a +/- 7% chromatic aberration within bounds .
All products will be printed based on the proof that is approved by customer. ToMyPrint does not check any submission for spelling or any other errors. The design will be printed as it appears during the approval step. It is the sole responsibility of the customer to ensure that all materials submitted for printing are formatted correctly. Printing errors attributed to the customer are not subject to free reprint. Customer may correct their issue and reprint the order at 75% of the cost for each reprinted item. Errors caused by ToMyPrint will be reprinted and shipped free of charge.
ToMyPrint cannot be held responsible for any inability to print on the product after purchase. ToMyPrint's products are often coated and can be difficult to print on. UV coated products cannot be printed on, while matte covered products may require commercial printers. Please test using a sample and verify that your printer will work before placing an order. Samples can be ordered online for free. Problems printing on products using after-market printers is not a valid reason for refund or reprint. .
Customer’s information is only used to contact you when necessary, or to provide special offers or invitations to participate in customer surveys .Your credit Card information is only used to bill you for products and services ordered. ToMyPrint will never provide your credit card or other payment details to any third party.
ToMyPrint will do its best in having products delivered on time. However, ToMyPrint assumes no liability whatsoever to customers for any lost business or other damages, real or constructive. Buyer assumes full risk of possible delivery delays.
ToMyPrint does not refund, cancel or credit if the service failure is caused, in whole or in part, by: Acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control.
As the nature of the printing industry, all the orders are custom made. If a customer need to cancel the order during production, ToMyPrint will charge 25% of the total payment. Orders can not be cancelled or returned after shipping.